Ongoing Shopify support

Shopify development retainers that keep work moving

Dependable monthly Shopify development for merchants with an ongoing backlog. Get experienced technical support for fixes, enhancements and new features, with clear priorities and transparent development hours.

Our approach

A consistent development partner, not an endless to-do list

An ecommerce store rarely stands still. Merchandising requests, bug fixes, campaign features and integration changes can compete for attention. Our Shopify development retainers give you reserved monthly capacity to work through an agreed backlog without quoting each small task separately. The hours remain transparent; the focus is useful work delivered well.

What we can help with

Development that fits your needs.

Practical solutions scoped around your Shopify store, existing systems and trading priorities.

Theme enhancements and new sections

Build or refine editable storefront sections, product templates, navigation elements and collection features as your requirements evolve.

Bug fixes and troubleshooting

Investigate storefront issues, isolate the cause and implement tested fixes where the work is within the agreed scope.

Apps and integrations

Configure supported integrations, address theme/app conflicts and develop agreed API-related improvements. Larger application projects may require separate scoping.

Technical refinements

Improve maintainability, accessibility and performance issues identified through normal development work, prioritised against other requests.

Choosing the right solution

One-off project or monthly retainer?

Choose a one-off project when you have a defined deliverable, fixed scope and clear finish line. A retainer is better when changes are recurring and you want development capacity available each month. We agree priorities, estimate tasks and track time against your allocation. Work beyond the available hours is discussed rather than assumed to be included.

Monthly Shopify support

Keep improving.
Keep moving.

From everyday fixes to new storefront features, get dependable Shopify development that moves your backlog forward. Choose the level of monthly support that fits your plans.

Essential

Keep your Shopify store moving with dependable fixes, refinements and smaller features.

£595 /month
8 hours per month
  • Theme updates, fixes and smaller features
  • Shopify development across your storefront
  • Shared task board and direct email communication
  • Clear time tracking and monthly work summary
Get started

Scale

Move through a larger backlog of Shopify changes with more development time reserved each month.

£2,095 /month
32 hours per month
  • Everything in Growth, with twice the development time
  • More room for complex changes and ongoing feature work
  • Highest task scheduling priority
  • Progress updates and backlog coordination within included hours
Get started

Each plan reserves 8, 16 or 32 development hours per month. Time spent on agreed planning, communication, QA and delivery counts towards your allocation. Audits and other specialist reviews are optional add-ons, not included by default. Work is prioritised and scoped together; specific outcomes and turnaround times are not guaranteed.

How we work

A clear route from brief to delivery.

We agree the scope and priorities before development begins, then review the work against your requirements.

01

Agree the backlog

Share the store context and the changes you want. We identify dependencies, priorities and tasks that need separate estimates.

02

Schedule development

We work through agreed tasks against the monthly allocation, with scheduling priority depending on the selected plan.

03

Track and review

Time tracking and relevant updates make it clear what was completed and what remains. Coordination and reviews use included time where specified in the plan.

Frequently asked questions

Good questions.
Clear answers.

Related services

Explore what comes next.

Find the right Shopify development service for your next priority.

Ready to get started?

Have a Shopify project in mind?

Whether you need a new store, a custom feature or ongoing Shopify support, we'd love to hear about your project.

Start a project